Project Overview:
Internal CRM system for managing communication, applications, and workflows within an IT education company focused on children and teenagers.
The system was developed as a central tool for managing leads, tracking calls, planning interviews and contracts, scheduling group classes, and organizing all internal documents and statistics.
My role involved designing a clean, scalable interface that allows managers and education coordinators to work quickly and efficiently. The design follows strict UI consistency, ensures clarity at every touchpoint, and is optimized for real use on large screens in office environments.
Objectives:
- Create a convenient and intuitive system for daily use by non-technical staff.
- Standardize workflows for calls, interviews, and contracts.
- Provide fast access to client data and status tracking.
- Visualize key information clearly for improved decision-making.
- Build a scalable design system for future modules and updates.
Scope of Work:
- Developed a modular visual system and unified grid for over 10 CRM modules.
- Designed separate flows for incoming calls, interviews, events, and contracts.
- Created custom table views for managing large datasets.
- Focused on UI clarity: consistent spacing, alignment, and grid structure across all screens.
- Ensured responsive layout structure for easy adaptation to different screen sizes.
- Integrated easy-to-use components: checklists, filters, statuses, reminders.
- Created a visual structure that supports real-time updates and filters.
Tools used:
